Afterpay FAQ – The Capsule
FREE STANDARD SHIPPING ON ALL US/CA ORDERS
Installments by Afterpay Available at The Capsule Boutique

What is Afterpay? 

Afterpay is a service that allows us to offer our customers the ability to make purchases no and pay for them in four equal payments, made every 2 weeks without any interest. 

How Do I Use Afterpay? 

Just shop The Capsule Boutique and checkout as usual. At checkout, choose Afterpay as your payment method.  You will be directed to the Afterpay website to register and provide payment details (Visa or MasterCard).

If you have used Afterpay before, just log into your account. Complete your order! 
Please note that all items in your shopping cart must be eligible for Afterpay, and the order value must be between $35 and $1000. 

Are There Extra Fees When I Use Afterpay? 

Afterpay is always zero interest. You pay nothing extra when you pay on time, according to your payment schedule.  The only fees are the late fees for missed payments.

Where Can I Find Out More About Afterpay? 

For more information visit Afterpay's FAQ page here.  If you have a question about your Afterpay account, please contact the Afterpay toll-free customer service line at 855-289-6014 or submit a question here. 

Is There a Minimum I Must Spend in Order To Use Afterpay? 

Your cart must exceed $35 in order to use Afterpay at checkout. 

What Products Are Not Eligible For Purchasing Using Afterpay? 

Afterpay is not eligible on gift card purchases or e-gift cards and may be unavailable on addtional products. If your cart contains gift cards, you will need to purchase those separately in order to use Afterpay on other qualifying merchandise. 

How Does the Afterpay Payment Schedule Work?  

All Afterpay Customers are required to make their first payment at the time of purchase.  The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method.  If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly. 

What If I Can't Make an Afterpay Installment Payment? 

If you do not make a payment when due or funds are unavailable, you will be charged $8 late fee payment.  An additional $8 fee will be charged if the missed payment is not made within 7 days.  Late fees will never exceed 25% of the total order.  For more information, visit the Afterpay Payment Purchase Agreement. 

When Will My Items Be Delivered If I Use Afterpay?

Afterpay orders are delivered within our standard shipping time frames like any other order placed with The Capsule Boutique. 

How Do I Return or Exchange An Item Purchased Using AfterPay? 

Afterpay returns follow our standard return policy process.  Please visit our return policy for more information on our return process. 

Where Can I Find Out More About Afterpay? 

Visit the Afterpay website here for a comprehensive list of FAQs and checkout Afterpay's Privacy Policy
If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855-289-6014 or use the contact form
Have more questions? Submit a contact request.